Latest News at Mittera Group

Customer service is vital to the success of any company, but it wasn’t too long ago the term conjured up memories of 1-800-numbers and a confusing numerical list of options. You’d hit 0, because that eventually got you to a real person—who would then tell you they’re transferring you to another department. Talk about frustrating. How is Mittera Group different? Customer Experience At Mittera Group, our customers experience the best in customer services from every member of the team you meet—from the smiling sales rep at the start to the folks on the floor running the press. We take every...

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The decision to build or redesign a website can be overwhelming. Determining if you should build yourself or hire a professional creates a whole new realm of responsibilities to consider. When uating the options, it is important to make a clear list of your objectives, identify how much time you can dedicate to the process and have a realistic budget outlined. If the goal of the website is to create a hobby blog, it is reasonable to suggest the objectives are simple, one is motivated enough create independently and the budget is minimal. For these types of projects, resources like...

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You’ve all seen them. They are in nearly every store you shop at, but without being told what to look for you’ve never given them a second thought. Figured it out yet? We’re talking about shelf signs—those little pieces of paper attached to the shelf that tell you what price you’ll be paying for those cookies, crackers and dish soap you’re adding to your shopping cart.   At Mittera Group, we have a shelf sign team working tirelessly week in and week out. Utilizing our company’s vast resources, Rock Communications, along with the help of Mittera Creative Studio (MCS), Colorfx...

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Mailing knowledge may not be the catchiest of topics, but it’s immensely important. Why?  Because the difference an experienced Mail Service Provider (MSP) can add to your entire marketing campaign pays off in a huge way.   A skilled MSP has the correct tools and knowledgeable staff to create a highly tailored mailing campaign. With on-site USPS representatives at some locations, you can skip the post office. We’ll mail directly to your destination while saving you time and money. Mittera Group ensures your mail pieces get to the right place, every time. Address management provides a valuable service that enables...

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Have you ever received an after-dinner mint, gratis, after a nice restaurant meal? How about finding your bed made and turned down with a chocolate on the pillow in a nice hotel? How did that make you feel? Important, right?   Now, think of a time when you were given the bare minimum of what you ordered, received poor service or returned to your hotel room to find the bed as disheveled as when you left. How did that make you feel? Or, a better question might be, will you consider returning to this establishment? No, not likely.   While...

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Video marketing can be an afterthought, but it shouldn’t be. YouTube is the second largest search engine in the world. That’s right. Google YouTube If someone is looking for a service you provide on Google, they’re likely looking for it on YouTube as well. Mittera Creative Services is all over this marketing shift. The content we produce — videos, animation, radio advertising and various mixed media — is formatted for the Internet. Whereas most studios are setup for broadcast production, ours was built with a digital first strategy; We produce lots of broadcast content but digital is our bread and...

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One of the most powerful lessons I’ve learned in my professional experience is the power of saying, “Yes.” I apply this philosophy to my personal life so you can bet I bring the same confidence and momentum to work each day.   Recently, we were awarded a small job from an existing customer that is now operating as a new buyer at a new location. The project we were awarded was somewhat rare in nature.   At this time this job came in, we were already swamped with other customer requests and obligations. It was even tossed out that we...

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GMC INSPIRE, GMC AUTOMATION AND MESSAGEPOINT Here at Mittera we want to be the industry leader in print and digital communications. To meet that goal, we must keep up with new products and services that give our customers more power and security than ever before. In the pursuit of this goal we have purchased GMC Inspire Designer as well as Messagepoint. GMC Inspire Designer is a powerhouse print tool for variable data giving Mittera more capabilities than previous platforms and ensuring that our customers work is completed on time and correctly in the most efficient manner. Messagepoint is a Customer...

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All Iowa and Wisconsin football fans are gearing up for the Iowa versus Wisconsin football game this Saturday!  What a perfect time to highlight our Hawkeye and Badger capabilities.  We have a vast range of capabilities located across these two states.   Across Iowa we have numerous capabilities. Let’s start with printing. At Colorfx & Rock Communications printing is our specialty. We do it better, faster and with more attention to detail than our competitors. We don’t take this statement lightly; we know it deep down. At all of our printing locations we eat, sleep, and breathe print production from the...

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How can one simple incomplete sentence make such a statement?   It was proven once by mathematics that the wing span of a bumble bee is too short and the down draft of the wings in ratio to its mass would make it impossible for the bumble bee to fly.  However, the bumble bee not knowing this continues to fly oblivious to this fact.   Have you ever wished that you didn’t know your limitations?  How about you start living like you don’t have any?  Last March my daughter Emily passed away due to a tragic snowmobile accident.  One thought...

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