FTP (File Transfer Protocol)

FTP (File Transfer Protocol) is a standard network protocol used to transfer files from one computer to another over a TCP-based network, such as the Internet. Always test your FTP access prior to live production.

Every JBK client is provided with an FTP account.

It is best to access the JBK FTP server with an FTP application. You will need the FTP server address, a user id and a password to gain access to the server. Please contact your CSR for your FTP account information.

There are just a couple of things you should know about the JBK FTP server…

Your upload speed is determined by your Internet access, not by the FTP server.

Graphic files are typically larger than simple data files. Because of this, graphic environments normally use FTP to send and receive files. Please do not use a web browser to upload graphic files to an FTP server. Web browsers can error and drop connections when uploading for long periods of time.

PDF is a compressed file format. Do not Stuff or compress PDF files to upload to the FTP server. Doing this is a waste of time! This will also prevent your files from being automatically processed into the JBK imaging system.

There are many FTP utilities available for both the Mac and PC computers. Most applications are very affordable and worth the $20 to $30 price, some are even free! Here are a few of the standard FTP applications:

  • Fetch®
  • CuteFTP®
  • FileZilla® (free!)
  • SmartFTP®


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